Effective Date: 15-04-2024

Applied Education ("we", "us", "our") is committed to safeguarding the personal data of our students, parents, users, and partners in accordance with the applicable data protection laws in India and the United Arab Emirates (UAE). This Privacy Policy outlines how we collect, use, disclose, retain, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023 (India) and UAE Personal Data Protection Law, 2021 (PDPL).

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1. Data Controller Information
Name: Applied Education
Legal Entity Type: LLP (Limited Liability Partnership)
Registered Office: 1778, Paharganj, New Delhi 110055
Contact Email: privacy@theappliededucation.com
Data Protection Officer (DPO): dpo@theappliededucation.com

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2. Scope of This Policy
This Policy applies to all individuals who visit our website, register for our courses, participate in masterclasses or mentorship programs, or otherwise interact with Applied Education, either online or offline, in India or the UAE.

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3. What Data We Collect
We may collect the following categories of personal data:

A. Identifiers

• Full name of student and parent/guardian

• Contact number

• Email address

• Date of birth

• Gender

• Address

B. Academic Information

• Class/Grade level

• School name (optional)

• Interests and subjects

C. Usage Data

• IP address

• Browser type

• Device details

• Time spent on pages, clicks, and navigation patterns

D. Financial Data

• Billing information (if applicable)

• Payment transaction ID (note: we do not store card details)

E. Communication Records

• WhatsApp/chat/email records with our team

• Audio/video recordings of demo classes (if consented)

4. Purpose of Data Processing
We collect and process your data for the following legitimate purposes:

• To provide academic services and manage enrolment

• To personalize course offerings and academic support

• To enable access to masterclasses, mentorship, podcasts, and quizzes

• To send class notifications and updates

• To generate certificates and performance reports

• To handle support queries and feedback

• To comply with legal obligations

• To conduct internal audits, data analytics, and quality improvement

5. Legal Bases for Processing
We process personal data based on the following legal grounds:

• Consent: For marketing communications, promotional content, demo class recordings.

• Performance of a Contract: Enrolling and delivering educational services.

• Legal Obligation: Compliance with applicable laws in India and UAE.

• Legitimate Interests: Ensuring service quality, fraud prevention, operational analytics.

6. Consent and Withdrawal
Where processing is based on consent, you may withdraw your consent at any time by writing to:
📩 privacy@theappliededucation.com
Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal.

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7. Data Sharing and Disclosure
We do not sell or rent personal data. However, we may share data with:

• Authorized vendors such as cloud service providers, CRM tools (e.g., Zoho), and communication platforms (e.g., WhatsApp, Telegram).

• Marketing and Digital Agencies strictly under NDA.

• Government authorities or regulators, where legally required.

• Auditors or legal advisors for compliance purposes.

All third-party processors are contractually bound to implement appropriate data protection measures.

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8. Cross-Border Data Transfer
If your personal data is transferred outside India or the UAE (e.g., to our cloud infrastructure in the EU or USA), we ensure that appropriate safeguards such as Standard Contractual Clauses (SCCs) or data transfer agreements are in place to ensure equivalent protection.

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9. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or longer if required by applicable law, tax, or regulatory obligations.

• For students: Retained up to 24 months after course completion.

• For inquiries/leads: Retained for up to 12 months unless otherwise opted out.

• Financial records: Retained as per applicable financial laws.

10. Your Rights
Under DPDP Act (India) and PDPL (UAE), you have the following rights:

• Right to Access – Request a copy of your personal data.

• Right to Correction – Request correction of inaccurate data.

• Right to Erasure – Request deletion under legitimate grounds.

• Right to Data Portability – Receive your data in a structured format.

• Right to Withdraw Consent – At any time, where applicable.

• Right to Complain – File a complaint with the Data Protection Board (India) or the UAE Data Office.

Please email your requests to: privacy@theappliededucation.com
We aim to respond within 15 working days.

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11. Data Security
We implement administrative, technical, and physical safeguards to protect your personal data, including:

• Role-based access control

• Encryption of data in transit and at rest

• Regular data audits

• Multi-factor authentication for admin panels

In case of a data breach, we shall notify you and the appropriate authority within the prescribed timeframe as per law.

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12. Use of Cookies
Our website uses cookies to enhance user experience. You may accept or reject cookies via the cookie banner. Essential cookies are required for website functionality.

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13. Children’s Privacy
We only collect data of minors (under age 18) after obtaining verifiable parental/guardian consent in accordance with Section 9 of the DPDP Act. If you believe your child’s data was collected without consent, contact us immediately.

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14. Policy Updates
This Privacy Policy may be updated from time to time. We will notify users via email or on the website before any material changes take effect.

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15. Contact Us
For questions, requests, or complaints related to this Policy:

Data Protection Officer (DPO)
Applied Education
📩 privacy@theappliededucation.com
📩 +91-8104367052